Results: Category Assessment in Focus Groups

We randomly chose a member from each department to be part of a ‘focus group’ involved in the re-development of the Intranet throughout the project.

The 1st task for the focus group was card sorting (http://www.steptwo.com.au/papers/ext_cardsorting/index.html).

We printed all the categories we had onto card and cut them into individual items (there were too many to write them out, and my writing is illegible to all but me). We gave each card a number and then mixed the cards up.

We gave each person a set of cards and asked them to group things that they felt were related.

The participants were given 2 hours to do this and 12 people took part.